I am a Research Health Scientist at Durham VA Health Services Research & Development, Senior Fellow at the Duke Center for the Study of Aging & Human Development, and Duke-Margolis Center for Health Policy Core Faculty. My research has focused on assessing patients’ and caregivers’ experiences and expectations of health care delivery during advanced illness and near the end of life, largely using qualitative research methods. I have experience in clinical medicine, health care administration, health professions education, hospice and palliative care quality improvement, and community-based research. As a VA Career Development Awardee, I am designing a community-based lay navigator program targeting caregivers’ social and practical needs as they engage in their complex roles as caregivers of Veterans with advanced stage illness.