University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status.
Job Requisition #: 401578553
Department: SSPP Administration
Duke Title & Sanford Title: Associate Dean of Communications and Marketing
The Associate Dean for Communications and Marketing is the senior-most executive responsible for communications, marketing, branding and public relations for the Sanford School of Public Policy, and serves as a member of the Dean’s leadership team. The incumbent will bring an entrepreneurial spirit with the ability to push and challenge the school in its approach to branding, messaging and communications throughout the School’s internal community as well as across the university, local, state and national communications. As a dynamic leader and change agent, the Associate Dean’s goal will be to reinforce existing communications strengths and to further establish an agile, substantive communications platform for proactive messaging that elevates the Sanford School brand.
As a strategic advisor, the Associate Dean will provide counsel and expertise in communications and marketing to the Dean and senior leadership of the School and work to advance the strategic priorities of the School. This person will be responsible for setting and communicating the direction of the School’s central communications team, with responsibilities for media relations, social media, content development and strategy, web services, creative services, internal communications and oversight and promotion of public events. The Associate Dean will create a vision and strategic priorities that reflect the School’s vision and mission and addresses target audiences and key stakeholders, as well as ensuring alignment and consistency of communications across the university. The Associate Dean will also cultivate and sustain beneficial and collaborative relationships with internal and external stakeholders to advance the School’s strategic communications priorities, and will represent the School in collaborative communications activities for interdisciplinary initiatives.
The Associate Dean for Communications and Marketing will work closely with the Associate Dean for Development &Alumni Relations to maintain the strong collaborative working relationships between the two areas, guided by their shared focus on external affairs. The Associate Dean for Communications and Marketing will also work closely with the Associate Dean for Academic programs concerning communications with prospective students. This focus includes maintaining collaboration among the teams and also creating a collaborative working relationship with all of the academic departments in the School, expanding the School's reach through new partnerships and donor relationships and strengthening the School's brand.
- Create, design, implement and sustain integrated marketing and communication plans (external and internal) that support the Sanford School's strategic plan, brand strategy and mission. The plan will include quantitative and qualitative goals and objectives; strategies to measure progress against those goals; timelines, budgets, and responsibilities defined.
- Evaluate School-wide communication resources, and develop recommendations for building a cohesive, brand-appropriate strategy that is consistent with Duke standards and policies.
- Serve as critical communications strategy advisor to the dean, including drafting of messages and communication from the dean when needed.
- Collaborate with colleagues across the school and administrative units –including admissions, faculty, development and alumni relations, and career services to align messages and to promote and communicate key initiatives of the school. Support the communication and develop common strategies for its successful implementation.
- Collaborate with the School’s affiliated centers and programs to strengthen, align and guide their communication strategies while maintaining the School’s overall brand and messaging. Ensure collaborative, cohesive, consistent and effective communications strategies across all centers and programs throughout the School, assuring a uniform execution of logos and other branding items both online and offline
- Take a research-based approach to identify key messages and audiences, and work consistently to tell School stories, weaving them together to create a consistent, unified message in support of the School and University brands to a broad range of targeted, diverse audiences. As the lead curator of the School’s stories, engage pro-actively with faculty, administrators, staff, students, parents/families and alumni to recognize and promote the unique and compelling aspects of the school. Ensure effective distribution of research news across the university and beyond, including establishing working relationships with staff at high profile media outlets such as The Hill that cover of policy related research.
- Create and implement an editorial calendar for all relevant audiences, executing an intentional communications plan throughout the year.
- Coordinate dissemination of news stories and communications with Duke’s Office of University Communications, Duke in DC, multi- disciplinary areas, and other on-campus communications entities. Oversee creation/ submission of content (written, images, video, graphics, etc.) to university channels, including Duke Today and Duke Magazine.
- Lead in the creation of annual reports.
- Collaborate with the Associate Dean for Development and Alumni affairs in creating products for development communications purposes. Take leadership in helping Duke create a cohesive communications strategy on issues related to public policy that can enhance the reputation of both the school and the university in the policy world.
- Represent Sanford on university-wide communications/ marketing initiatives, issues management and crisis communications related to the school, its people and programs under the overall direction of the Vice President for Public Affairs and Government Relations. Participate in communicators network and on the PAGR Executive Council.
- Serve as the primary marketing advisor to the Dean, Senior Associate Dean for Faculty and Research, center directors and university communication leaders on specific initiatives. Define marketing and communications objectives that are aligned and in support of the School’s mission, strategic priorities, and business objectives; analyzes and interprets data, conditions, stakeholder positions and other variables to develop a framework for marketing; adjusts the strategy in response to or in anticipation of changing conditions.
- Create and maintain a marketing and media plan with key initiatives, events, and publications, highlighting opportunities and deadlines.
- Recognizing the Schools tuition driven financial model, work closely with the School’s admissions team members to continually improve and strengthen the School’s marketing and communications for the prospective student audience. Work closely with the admission team members to support the development of a student recruitment and marketing strategy to increase the volume, quality and diversity of applications
- Collaborate with the School’s senior leadership team to create a marketing/public relations strategy that will enable the School’s leadership to cultivate and enhance meaningful relationships with targeted, high-level external audiences, including the media and key influencers.
- Working closely and in collaboration with University Communications, formulate and manage a comprehensive media relations strategy and program at the local, state, national and global levels encompassing print, television and social media outlets. Develop a working relationship with national press, and engage with key media outlets, both proactively and reactively. Seek media placement on an ongoing basis and provide media training to School leaders and faculty for print and television.
- Manage all media contacts and develop new relationships to enhance Sanford’s earned media impact. Elevate the Sanford Brand and the Dean’s positioning, as a leading expert for comment on Public Policy Issues in the media.
- Work with the Dean to develop interview briefs in preparation for engagement, anticipating difficult questions and developing key talking points.
- Field and respond to media inquiries seeking Public Policy opinion and information; coordinate with staff to set up interviews.
- Provide media monitoring for the Sanford brand and admired peers with relevant content communicated to the School’s leadership, in real time.
- Anticipate and mitigate issues with the potential to negatively impact the School’s reputation and identify emerging issues to be addressed by the Dean.
- Develop, manage and maintain school’s websites to serve the information, marketing, recruitment and media relations goals of the school. Create and manage the school’s online, multimedia and social networking initiatives including Facebook, YouTube channel, and ITunesU.
- In consultation and coordination with University Communications, develop and maintain a crisis communication and reputation management plan to proactively address potential risks and establish communication guidelines for responding to reputation or crisis issues.
- Ensure strategic direction of the group is communicated and supported and that resources and team members are deployed optimally. Oversee and manage the communication team members/office. Ensure that there is high-level monitoring and input regarding work flows, new project kick-offs and operating unit project management/results. Recommend various personnel actions, including, but not limited to hiring, performance assessment and appraisal, and taking corrective personnel actions. Provide coaching and mentoring for growth and improved performance. Serve as a team leader and coach, develop and motivate peers and ensure professional development opportunities are available to support employee goals and interests.
- Direct responsibility for all related budgets, financial planning, and department expenditures. Work closely with team members and the Dean's Office to ensure return on investment reporting on key marketing initiatives.
- Contribute to the life of the school by serving as appropriate on committees and participating in school-wide initiatives that require input from faculty, staff and students. Serve as liaison to other campus communications entities and Triangle organizations.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status.
Work requires communication, analytical and organizational skills generally acquired through completion of a master's degree in communications, business, marketing or a related field. Public Relations Agency experience a plus.
Prefer 10 years of progressive experience managing communications and/or marketing in a complex, dynamic environment, with a minimum of 6 years in the role of marketing/communications manager and administrator with responsibility for a wide range of process, project, policy, budgetary and supervisory responsibilities. Demonstrated experience in communications and marketing preferably with substantial experience in these roles in a higher education organization. Evidence of a highly collaborative style and experience developing and implementing communications strategies is required.
Must be an accomplished senior communications professional who promotes a culture of high performance and continuous improvement that values learning and a commitment to quality.
The desired candidate will have the following skills/qualifications:
- Exceptional oral and written communications skills, visual/graphic communication skills.
- Strong experience with social media applications (e.g., Sprout Social, Bit.ly, Canva) and platforms (Twitter, LinkedIn, Facebook) as well as working knowledge of digital tools and services such as WordPress and Google Analytics.
- Extensive knowledge and use of social media in a dynamic and integrated marketing environment.
- Ability to take knowledge and transform it into exciting and useful messages, and disseminate it to the right audiences through the best distribution channels.
- Reliable judgment, trusted discretion and strong interpersonal skills to relate to numerous and varied constituencies of the University and the community.
- Proven track record as a people manager that builds and enhances strong and diverse teams.
- Deep experience with, knowledge about and a passion for higher education.
- Self-starter, able to work independently and collaboratively.
If you are interested in applying please use the link below:
Development Officer I - position details are listed below:
Job Requisition #: 401584366
Department: Development and Alumni Relations Office
Duke Title: Development Officer I, Level 12, Job Code 1926
Sanford Title: Assistant Director of Development & Alumni Relations
Hours: 40 hours/week (full time)
Reporting to the Director of Development & Alumni Relations (DAR), the Assistant Director of Development & Alumni Relations is a member of the Development and Alumni Relations team and a frontline fundraiser for the Sanford School. The Assistant Director identifies, cultivates, solicits and stewards prospects and leadership donors through both individual and programmatic outreach. With a special focus on prospective leadership annual fund donors and first-time (student) donors, the Assistant Director will engage with Sanford constituents in person (both on campus and in region) and virtually. In addition, the Associate Director will work collaboratively with the DAR team to develop and implement alumni engagement strategies and programs that will capture the attention of the School’s alumni in ways that align with larger institutional goals. The successful candidate will have at least three years’ of experience working in alumni relations, higher education, or a customer-facing role. In addition the Associate Director will have strong organization and interpersonal skills, and will demonstrate a commitment to team work, curiosity and initiative. Excellent verbal and written communication skills are required. Creativity, adaptability, diplomatic skills, and a sense of humor are critical. This person must have the ability to understand the big picture, communicating how a desired strategy or objective fits into the overall vision and mission of the organization, and must demonstrate optimism and commitment.
Database Analyst II- position details are listed below:
Job Requisition #: 401584368
Department: Sanford School of Public Policy
Duke Title: Database Analyst II, Job Level 70 , Job Code 2293
Sanford Title: SS/MF/BB Database Analyst II
Hours: 40 hours/week
Professor Kenneth Dodge at the Sanford School of Public Policy seeks a database analyst to join him in working on a new NIH grant entitled “Factors in Persistence Versus Fadeout of Early Childhood Intervention Impacts.” The aim of the proposal is to understand whether, for whom, and how the effects of successful early childhood school readiness interventions are sustained across a child’s development. This position is funded by the NIH and is subject to NIH’s approval for future year funding. Occupational Summary This position is intended to be a five-year appointment, covering the entire period of award for this grant. The database analyst, under the supervision of the Project Coordinator for this grant, will work closely with colleagues from the Duke Center for Child and Family Policy (CCFP). The Center, established in 1999 under the leadership of Dodge, pursues science-based solutions to important problems affecting today’s children and families.
Strategic Services Associate, Sr.- position details are listed below:
Job Requisition #: 401585385
Department: Sanford School of Public Policy
Duke Title: Strategic Services Associate, Sr., Job Level 71, Job Code 2196
Sanford Title: Director of Policy Analysis and Engagement
Hours: 40 hours/week
Research and policy engagement are missions of the Sanford School of Public Policy at Duke University. Professor Kenneth Dodge of Sanford has built a federally-funded research program that spans from basic scientific research on early child development to interventions for families and to technical assistance and community systems planning. The general aims of his program of research and policy engagement are to generate scientific findings and to use research and policy analysis to discover ways to lower the child abuse rate and improve population well- being among young children in communities. This research and policy engagement program at Duke University is separate from the dissemination of intervention programs, which occurs through an independent nonprofit Center for Child and Family Health. Foundation grants and gifts have provided funds for this position to Duke University so that Professor Dodge’s team can provide research, policy analysis, and technical assistance to communities and to the broader academic and policy fields. Communities are requesting this technical assistance due to the scientific publications that Professor Dodge’s team has produced. The team does not solicit communities but instead responds to requests by communities. This work embraces student trainees and interns from the Sanford School of Public Policy at Duke University who wish to gain experience in public policy analysis.
Project Coordinator- position details are listed below:
Job Requisition #: 401585412
Department: Sanford School of Public Policy
Duke & Sanford Title: Project Coordinator, Sr., Job Level 10 , Job Code 1685
Hours: 40 hours/week
The mission of the Center for Child and Family Policy is to contribute to solutions to important problems affecting today’ s children and families, through an integrated system of scientific research, debate and dissemination, public service, and teaching. The center emphasizes the bridge from basic research to policy and practice. Project Description: The Center for Child and Family (CCFP) has received funding from the Institute of Education Sciences (IES) for an efficacy trial of a teacher professional development program in elementary schools in North Carolina. As the Project Coordinator, you will be responsible for managing data collection in elementary schools, including supervising data collection team members and online survey data collection. In addition ,you will be responsible for managing the teacher professional development workshop logistics including scheduling, preparing materials, and collecting evaluation data. The position is full time, but a part-time option (30 hours per week) may be available if desired. This comprehensive teacher PD program provides English as a second language (ESL) and classroom teachers with a framework for collaboration, skills for implementing high-impact instructional strategies, and approaches for incorporating families’ cultural wealth into the classroom. The PD program is based on research supporting teacher PD and includes the DCCS Institute, follow-up application modules, ongoing implementation coaching, and weekly collaboration sessions between the ESL and classroom teachers. The specific aims of this Goal 3 Efficacy Study are to determine the effectiveness of the DCCS PD program on teachers and students. Please see this short video about the project on YouTube: https://tinyurl.com/ELstudyDuke. This position will act as a key collaborator with the principal investigator to support the research teams in developing, refining and conducting project activities.
Research Analyst II - position details are listed below:
Job Requisition #: 401585385
Department: Sanford School of Public Policy
Duke and Sanford Title: Research Analysts II, Job Level 12, Job Code 1381
Hours: Part time 15-20 hours/week
The mission of the Center for Child and Family Policy is to contribute to solutions to important problems affecting today’ s children and families, through an integrated system of scientific research, debate and dissemination, public service, and teaching. The center emphasizes the bridge from basic research to policy and practice. Project Description: The Center for Child and Family (CCFP) has received funding from the Institute of Education Sciences (IES) for an efficacy trial of a teacher professional development program in elementary schools in North Carolina. This position will act as a key collaborator with the principal investigator to provide leadership and expertise in conducting complex research activities, including planning, organizing, conducting, and communicating research studies within the overall scope of a research project at Duke University.
Interested applicants for any position should apply via the Duke HR website.
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status.